Terms of service

Terms of Service
Last updated: July 4, 2025

Welcome to Ceylon Wholesaler (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of https://www.ceylonwholesaler.com (the “Site”) and any purchases you make through the Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, you may not use the Site.

1. Definitions

  • Buyer: Any person or entity who places an order through the Site.

  • Order: A request by a Buyer to purchase Goods from us.

  • Goods: Products listed for sale on the Site.

  • User Content: Content you post or submit to the Site (e.g., reviews, comments).

2. Eligibility & Account Registration

  1. Eligibility: You must be at least 18 years old and capable of forming a binding contract under applicable law.

  2. Account: To place orders, you may be required to register for an account. You agree to provide accurate, current, and complete information and to keep it updated.

  3. Security: You are responsible for safeguarding your password and account. You agree to notify us immediately of any unauthorized use.

3. Orders & Payment

  1. Order Acceptance: All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order, including those that contain errors or pricing inaccuracies.

  2. Pricing: Prices are quoted in Sri Lankan Rupees (LKR) and are exclusive of taxes and shipping, unless otherwise stated. We reserve the right to adjust prices at any time.

  3. Payment: We accept payment by the methods displayed at checkout. Payment is processed when you place your order; title and risk of loss pass to you upon our delivery to the carrier.

4. Shipping & Delivery

  1. Shipping: We ship via the carriers selected at checkout. Shipping times and costs vary by destination and shipping method.

  2. Delivery: Estimated delivery dates are provided for guidance only; we are not liable for delivery delays.

5. Returns & Refunds

Our Refund & Returns Policy outlines the conditions under which you may return Goods and receive a refund. By placing an order, you acknowledge that you have read and accepted that policy.

6. User Conduct

When using the Site, you agree not to:

  • Violate any applicable law or regulation.

  • Infringe our or any third party’s intellectual property or privacy rights.

  • Transmit harmful code (viruses, malware).

  • Interfere with or disrupt the Site’s operation or security.

  • Use another’s account without permission.

7. Intellectual Property

All content on the Site—including logos, text, images, and software—is our property or that of our licensors and is protected by copyright, trademark, and other laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Disclaimers

THE SITE AND GOODS ARE PROVIDED “AS-IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR GOODS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE GOODS GIVING RISE TO THE CLAIM.

10. Indemnification

You agree to indemnify, defend, and hold us harmless from any claims, losses, liabilities, damages, and expenses (including reasonable attorneys’ fees) arising from:

  • Your breach of these Terms.

  • Your use of the Site or Goods.

  • Your violation of any law or third-party rights.

11. Governing Law & Disputes

These Terms and any disputes arising hereunder will be governed by the laws of Sri Lanka, without regard to conflict-of-law principles. You agree to submit to the exclusive jurisdiction of the courts located in Colombo, Sri Lanka.

12. Changes to These Terms

We may update these Terms at any time by posting a revised version on the Site with a new “Last updated” date. Your continued use of the Site after changes constitutes acceptance of the revised Terms.

13. Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and Refund & Returns Policy, constitute the entire agreement between you and us regarding the Site and Goods, superseding any prior agreements.

15. Contact Us

If you have any questions about these Terms, please contact us:

  • Email: support@ceylonwholesaler.com

  • Phone: +94 77 564 8862

  • Address: Ceylon Wholesaler, No. 416/5B, Highlevel Road, Makumbura,pannipitiya ,Colombo, Sri Lanka

Thank you for choosing Ceylon Wholesaler. We look forward to serving your wholesale apparel needs.